emotional intelligence tagged posts

New Podcast Episode on Emotional Intelligence & Leadership and Team Agility: HOW AGILE ARE YOU?

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It’s clear that the CoVid 19 challenge the world is still facing has required new levels of leadership and teaming skills. People and organizations have been called to step up their game in order to lead through this crisis and beyond.

Listen to Dean interview Laura on the importance of emotional intelligence, agility, and intuition to lead through change and disruption. As they discuss, we all have a natural inclination for how we handle new situations and the conflicts that may arise. How easily do you adapt to new situations, not just at work, but in your community and society? Your level of agility impacts your relationships with coworkers and colleagues, friends and family members, and the world at large.

We have two resources to help you and your coworkers and teams to become...

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Our New Capabilities to Help You Navigate the New World of Work

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It goes without saying that the world has changed dramatically for all of us in these last 5 to 6 months.  Many of the well-laid plans we had in place for 2020 were disrupted if not downright demolished.

We have all had to become more resilient, more agile and flexible, and certainly more digital than ever before.  Now that we have been into this crisis for more than a few months, it is apparent that this situation will be a marathon and not a sprint.

In the short-term, many organizations had to put aside their plans to grow and develop their people to deal with the urgent needs of the moment due to the global pandemic. However, not preparing your people to deal effectively with the new world of work is not sustainable. This email outlines just a few of the new, enhanced capabilities we...

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How to Develop an Agile Workforce with Agile EQ

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Rebooting Employee Morale and Productivity Series 

The events of recent months have tested the leadership mettle and the agility of people in organizations in ways we’ve not seen before. For years we have been talking about a VUCA world in which the business environment is volatile, uncertain, complex, and ambiguous and now we have that on steroids. The more disrupted our “normal” lives become, the more critical a truly agile workforce is to success.

The opportunity for leaders in organizations now is to equip themselves and their people with the tools, training, and coaching to enable people to be self-directed, flexible, and resilient. Agile takes on a whole new meaning today...

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Thriving Through Crisis: Managing Self, Managing Others, Managing the Business and Productivity

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In this uncertain and challenging time, many people want to know how best to:

  1. manage their own emotions,
  2. support the people they lead and/or influence, and
  3. somehow remain productive and focused despite these unprecedented circumstances.

Suggestions for Managing Yourself During a Crisis

At this point, I’m sure you’ve received enough advice. You don’t need to be told to self-quarantine and keep your social distance or to wash your hands and stop feeling fear. All of these things are wise to do of course, but I thought I would summarize some helpful suggestions in a series of posts for Thriving Through Crisis: Managing Yourself, Managing Others, and Managing Your Business and Productivity.

In all of the leadership training and coaching my team and I offer, we take a Whole-Person” ...

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Leading with Emotional Intelligence: Gain the Agile EQ Edge!

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Let’s face it, most leaders are struggling with the volatile, uncertain, chaotic, and ambiguous world of work today. As a result of this turbulence, every company, leader, and employee needs to be on the lookout for an edge that will allow them to manage the chaos and succeed despite it.

That edge for leaders and teams is emotional intelligence. “Emotional intelligence is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict,” according to Dan Siegel, mindfulness and EQ expert. Daniel Goleman, author of many leading-edges resources on emotional intelligence has stated that “EQ is 7 or more times more important than IQ for leadership success.”

The Eve...

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The Invisible Drain on Your Company’s Culture

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Here’s a hard business truth: No workplace is free of the ravages of distrust. Anyone who’s ever held a job knows the frustrations that emerge when coworkers don’t trust each other – the miscommunications, rivalries, inefficiencies, morale problems, and turnover that, in the end, distract people from their work and make life stressful. And ultimately, research shows, cost money.Dr. Mark Scullard, a PhD psychologist who serves as senior director of product innovation for Wiley’s Workplace Learning Solutions division, has studied distrust in the workplace and found its source: individual insecurity. It’s not insecurity itself that’s the problem, though; it’s our drive to cover it up...
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Don’t Be Upstaged by Workplace Drama

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“To be, or not to be? That is the question—” okay, so that isn’t the question we’re asking in this blog post. But we are discussing drama, although the type of drama we’re referring to happens in the workplace, not the theater. According to a recent Wiley study that asked 12,000 people, “What is the first word or phrase that comes to mind when you think of ‘interpersonal conflict in the workplace’?” one answer was exceedingly prominent. Any guesses? (Spoiler alert!) It’s “drama.”

But while poor Hamlet was waxing poetic over the all of the dreadful tragedy that Shakespeare thrust upon him, drama in the workplace is generally a reaction to one core issue: conflict. As we’ve mentioned, conflict is an uncomfortable but unavoidable part of any organization...

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Reframing Conflict: from Evade to Engage

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When it comes to dealing with the uncomfortable things in life—fears, threats, stressors—our “fight-or-flight response” is often triggered. We hear this phrase a lot, but it is indeed a real physiological phenomena; something deep in our nervous system that urges us to either prepare for battle (fight) or flee the sticky situation (flight).Conflict, especially in the workplace, is certainly one of those uncomfortable parts of life. Yet with workplace conflict, it seems that most people choose to simply avoid or delay. We’re talking about a “no-fight-only-flight response” here. To most of us, catching a cold or losing your keys sounds preferable to addressing conflict with a coworker...
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