Monthly Archives August 2019

Your Users’ Guide to YOU

Up-Front Information is a Game-Changer 
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How many times have you experienced the anxiety of a change in the workplace? This could come from a promotion, a transfer, starting a new job, or even getting a new boss. It’s an uncomfortable, but generally unavoidable part of taking on new career opportunities. Part of that innate worry stems from a place of “I hope I’m good at this”, but a lot of it can come from a place of, “I hope these people get me.” The worry is valid—being misunderstood is a major concern for most people, in all facets of life. Ted Hockey, CEO of TD Ameritrade, set out to proactively ensure his new employees (over 7,000 of them) had a clear, accurate understanding of him before his first day.

In his Fast Company article, “I wrote a users’ guide to mys...

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Powering Employee Development: A Success Story

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Headquartered in San Antonio, Texas, Southwest Business Corporation (SWBC) provides hundreds of insurance, mortgage, and investment solutions to financial institutions, businesses, and individuals worldwide. Since the late 1970s, SWBC’s workforce has grown at an increasing rate thanks to their strong relationships with financial institutions and insurance companies. However, the company had no formal processes to pursue training and development opportunities for their growing staff. As they continued to expand, SWBC knew they needed to invest in their employees for the company to thrive.Everything DiSC® provided the framework for SWBC to create a program for employee development that aligned with their organization’s values and culture...
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