Category Talent Management

Listening Results in Profit!

People-Whispering Tip:I just returned from speaking at a wonderful conference I attend every year in the Rocky Mountains with old friends and fellow life adventurers!  The theme of the conference this year was ”Listening:  What Stories Do You Hear?”  Here is an example of a fun poster one of the conference organizers created:   It struck me that the art of listening well and its significance to the business world has been greatly overlooked in recent years.  There has been so much attention given to social media and sending out messages as opposed to listening well to others not to mention listening to our inner selves.

Of course, if one uses social media effectively, the messaging becomes a true dialogue and conversation rather than a one-way communication...

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The Coach Approach for Leaders and Managers

People-Whispering Tip:

Last month, I took some time to reassess what the heart of my business really is.  I discovered that the core always comes back to teaching leaders at all levels of an organization how to influence through “A Coach Approach.” Companies have been talking about this for many years now and for those of us in organizational learning and development, it seems as if it would be old news.  That said, business cycles inevitably cause priorities to shift and the events of the past few years have focused many companies on survival never mind growth and development. 

Fortunately, the tides are turning and it is time to get back to focusing on attracting and retaining the best talent...

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Lessons in Leadership and Tender Power: What Can Leaders (YOU) Learn from Princess Diana’s Legacy?

People-Whispering Tip:One doesn’t need to look too far for examples of companies that are failing because they have clung to outdated mindsets based upon hierarchy, autocracy, paternalism, and bureaucracy.  These modes of “command and control” style management are thankfully nearing their completion in the world of business today.  Global markets and technologies which democratize access to information are just a few of the trends supporting this shift.  The shift is not happening without resistance however.

Many of today’s “senior management” are products of decades of business management programming with deeply-rooted hierarchy and control issues...

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Employee Engagement Begins with YOU

People Whispering Tip:
I had a coaching conversation with a new client this week.  She came into my office and proceeded to cry for the first 45 minutes of our hour long session.  She told me how horrible her last boss was and how she would just have to learn how to accept the mediocrity of the department she was working in.  In between sobs, I felt her frustration in trying to express what she could contribute to the organization but just couldn’t get across to the people she was trying to influence. 

It hurts not to be heard.  Someone had likely given her some bad advice as she said she would just have to learn how to accept this sad state of affairs until she retired.

Since I often have clients with similar situations, it is important for me to clarify here that this client, ...

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Do You Know the Keys to Employee Engagement?

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People Whispering Tip:        

Spring has come to Atlanta and there seems to be no more beautiful place on earth with cherry blossom and Bradford pear trees exploding into color and scent after an unusually cold winter for us here in the South.  It is not such a far reach for us to draw a parallel between the promise that spring blossoms bring and the warming trends and hopeful signs in the economy after an unusually long and bitter recession in the US and the global economy.  Nature is mirroring the hope in the world at large and none too soon for many.

The good news is, life has its cycles and the upswing does inevitably come after the downswing if one can ke...

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You Had It All the Time

March 10, 2010

People-Whispering Tip:

Many years ago I wrote a brochure about the business I was then about to start and still continually reinvent. Before taking additional coaching training and becoming a Master Certified Coach and before garnering deep experience through all these years of training and coaching sessions at all levels of all kinds of organizations in a wide variety of industries, I pretty much hit the nail on the head. My beginner’s mind self wrote something about “tailoring my services to your personal needs to serve as a catalyst in moving beyond limiting mindsets and behaviors that may be frustrating you now.”

I then went on to say that “through increased awareness and education, your organization can reap the financial rewards of enhanced creativity, accelerate...

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How to Influence without Authority but with Love

People Whispering Tip:

As is appropriate for the month of February, this month’s theme centers on the importance of leading with love and positive influence.  It is so important for all of us to realize that leadership isn’t about one’s position alone.  It’s about one’s influence and ability to establish, build, and maintain a positive emotional bank account with others with sincerity.

By influence, I mean the ability to get work done with and through people over whom you have no direct control or positional authority.  Recently, I have conducted/facilitated training sessions with groups of “high potentials” for a well-respected organization in Atlanta where I am based...

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Leadership as a Future Business Imperative

“The Leadership Gap as a Future Imperative” 

People Whispering Tip:        

As we start a new decade and continue to climb out of the worst recession since the Great Depression, it is crucial to revisit the importance of leadership skills.  New research from the highly respected Center for Creative Leadership (CCL) found that organizational leadership skills are inadequate to meet both current and future demand.  CCL surveyed a representative sample of 2,200 leaders from 15 organizations, in three countries between 2006 and 2008 with the intention of answering the following three questions:

  1. What leadership skills and perspectives are critical for success now and in the future?
  2. How strong are current leaders in these critical skills and perspectives?
  3. How aligned is today’s leader...
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Are You Learning/Growing Enough for our Times? Take the Lifelong Learning and Collaborating Challenge!

People Whispering Tip :

I’ve had a lot of epiphanies lately so it was a bit of a challenge to choose among them for a topic for this month’s tip. Having too many simultaneous ideas and options is often one of my challenges in life. I like to create rather than follow through. I can follow up without too much difficulty, but there is an important distinction between following up and following through. Fortunately, I have people in my life who have taught me to do this more effectively and who are naturally good at follow through rather than creating such that we complement one another.

The importance of such distinctions struck me recently while having a coaching conversation with one of my clients who is experiencing a feeling of chronic impatience for not being where he wants to be in his...

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