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Mending the Engagement Gap in Turbulent Times | Watch Our Sponsored On Demand Webinar

Turbulence

Employee disengagement can be damaging and expensive especially in turbulent, disruptive times. Creating an environment where employees can remain productive and fully engage with their work while operating under uncertainty and high-pressure requires leaders to know their people on a deeper level.

It also requires a commitment to recognize and meet the individual needs of every employee by understanding there is no “one size fits all” solution. When leaders take action to make these circumstances possible, employees are able to stay connected and engagement and productivity increases.

Join me for your complimentary, personalized PXT Select assessment and demo after watching the On Demand Webinar “Mending the Engagement Gap in Turbulent Times.” Laura A...

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Feel Like No One is Hearing You During This Rollercoaster Time?

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Hopefully you caught our first communication about Managing Yourself During a Crisis. As promised, we are providing some helpful guidance on how to Manage Others. One key is to increase the quality and quantity of your conversations.

By now, you have heard someone say that fear is as dangerous as the virus itself as they urge people to stay calm and not panic. In a work setting, rumors, misinformation, and all kinds of worst-case speculation can spread as quickly as a virus. Now more than ever, it is important to overcommunicate with clarity and compassion. Here are some tips to uplevel the quality and quantity of your communications.

First, be authentically human and communicate with transparency.

When internal and external clients—your stakeholders—have confidence in your motives and co...

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Virtual COVID-19 Support: Moving Forward Together & Complimentary/Strategy Sessions

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First, we hope that you and your loved ones are safe, healthy, and well. The purpose of this message is to outline some ways we can help support you and your leaders and teams during this time of disruption.

During this unprecedented situation, fear and confusion abound. To survive and ultimately thrive in a very “business as unusual” scenario, it is important to lean on people who can help you create structure, clarity, focus, and direction.

While you may be most familiar with us as a transformational executive leadership coaching and training firm conducting in-person training and facilitation, we at Laura A. Davis & Associates, Inc. have been coaching and consulting virtually and conducting instructor-led virtual, interactive training sessions for many, many years.

Rest assured tha...

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Unleash the Power of Teamwork

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The Five Behaviors® Personal Development Virtual Showcase

I’m sure you’ve noticed that the way we work is fundamentally changing. Things certainly aren’t slowing down either. To keep up, we need teams that see change as an opportunity instead of a burden. We need individuals with the skills and knowledge it takes to be effective team members. It’s time to rethink teamwork and make the most of the opportunities to collaborate. That’s where The Five Behaviors® Personal Development can provide a solution.

Join me for the virtual showcase, “Unleash the Power of Teamwork,” and learn how The Five Behaviors gives individuals the skills they need to thrive and amplify the work of others in team settings. To sign up for the virtual showcase on Wednesday, March 18, 11 AM Eastern | 10...

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The Mechanics of Conflict

Conflict is an uncomfortable, yet unavoidable part of every workplace.

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That’s not the first time you’ve heard this sentiment from us, and it won’t be the last. Because on the one hand, conflict has the potential to cripple organizational culture. But on the other hand, it can also fuel productivity, problem solving, and innovation. So an in-depth look at what conflict is, common approaches to it, and opportunities for improvement is more than warranted.

Conflict presents itself in many ways—unfortunately, most of them are pretty destructive, and in some instances, even toxic. You’ve probably run into damaging conflict behaviors like passive-aggression, gossiping, stonewalling, or hypercriticismmore than once throughout the course of your career...

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If You Aren’t Stretching, You Aren’t Learning

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“Stability is a shut off switch for your brain.”

This is the central idea of Inc.’s article, “Science Has Just Confirmed That If You’re Not Outside Your Comfort Zone, You’re Not Learning” written by Jessica Stillman. Her statement is backed by research from Yale University that says brain regions associated with learning basically shut down when we are operating within a predictable pattern. When uncertainty comes into play, our brains snap into learning mode.

“This makes sense,” Stillman writes. “Once you’ve figured out the best way to behave in a given learning environment, learning new techniques or approaches is pointless...

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Simple Ways to Create a Culture of Listening

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When we feel heard, we feel good. Whether you’re the type of person who always speaks their mind or prefers to save their opinions for select instances, we can all agree that we feel valued when people listen to us. Katie Sanders’ article, 6 Ways to Get People to Listen to You (Fast Company) gives the reader tips on ways to command an audience and have your message really land with others.

In a quick snapshot, the points Sanders makes are:

  1. Always be present and prepared
  2. Practice gratitude and empathy towards your audience
  3. Be self-aware of your communication weaknesses
  4. Value silence and pauses when speaking
  5. Ensure follow-ups are timely and intentional
  6. Have faith in yourself as a speaker

While we agree with Sanders’ tips, we also think there’s an opportunity to pause and reframe ...

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The Invisible Drain on Your Company’s Culture

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Here’s a hard business truth: No workplace is free of the ravages of distrust. Anyone who’s ever held a job knows the frustrations that emerge when coworkers don’t trust each other – the miscommunications, rivalries, inefficiencies, morale problems, and turnover that, in the end, distract people from their work and make life stressful. And ultimately, research shows, cost money.Dr. Mark Scullard, a PhD psychologist who serves as senior director of product innovation for Wiley’s Workplace Learning Solutions division, has studied distrust in the workplace and found its source: individual insecurity. It’s not insecurity itself that’s the problem, though; it’s our drive to cover it up...
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A Winning Approach to Employee Development

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Managers play a critical role in developing the people on their teams. Without strong leaders and a strategic management plan, people often become complacent or feel unfulfilled and “stuck” in their jobs. Harvard Business Review recently shared Sydney Finklestein’s article on the importance and challenges of this, “Why a One-Size-Fits-All Approach to Employee Development Doesn’t Work.” Finklestein proposes that managers make employee development more personalized (thus, more effective) by creating a detailed spreadsheet to easily track information about each of their employees. Data would note the following for each direct report:

  • Observations and assessments of the employee’s potential
  • Employee’s preferred work styles
  • Motivators, both intrinsic and extrinsic
  • Career an...
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Don’t Be Upstaged by Workplace Drama

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“To be, or not to be? That is the question—” okay, so that isn’t the question we’re asking in this blog post. But we are discussing drama, although the type of drama we’re referring to happens in the workplace, not the theater. According to a recent Wiley study that asked 12,000 people, “What is the first word or phrase that comes to mind when you think of ‘interpersonal conflict in the workplace’?” one answer was exceedingly prominent. Any guesses? (Spoiler alert!) It’s “drama.”

But while poor Hamlet was waxing poetic over the all of the dreadful tragedy that Shakespeare thrust upon him, drama in the workplace is generally a reaction to one core issue: conflict. As we’ve mentioned, conflict is an uncomfortable but unavoidable part of any organization...

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